賛否の否に負けない力をもとう！

１.自己紹介

件名：大沢の同僚の佐藤直樹です
Subject:From Naoki Sato, Colleague of Mr. Osawa

My name is Naoki Sato of ABC Corporation. I am in charge
of employee training in the Human Resources Department. I
was introduced to you by Mr. Osawa and we exchanged
business cards at the social event the other day.

【その他の表現】
I am writing this e-mail because I was referred to
you by Mr. Takahashi of FIS Co.

I received your e-mail address from James. /
I was given your e-mail address by James.

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2.会社紹介

件名：XXYZ株式会社の簡単なご紹介
Subject:Brief Corporate Profile for XXYZ

We have been in business since 1935 and are one of the
most prominent specialized trading companies in Japan. As
of January 2009, the Group consists of a total of 19
companies：11 in Japan and 8 overseas.
To learn more about us, please go to our website http：//
www.XXYZ.co.jp

【その他の表現】
We have been active in this field for 30 years.

For more details, please contact Mr. Ota.

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3.会社への道案内

件名：Axis Incのロケーション
Subject:Company Location：Axis Inc.

To get to our office, take the Ginza Line to Shinbashi Station
and go to the A3 Exit. It takes about 10 minutes on foot
from there. You can find a map with our street address on
our website.

【その他の表現】
We are located right in front of the South Exit.

Please go to the B3 Exit and up the stairs to the
ground level.

Please proceed along the street about 100m.

Please call us from the station and we can give you
the directions from there. / I will have someone
come meet you.

Attached is a map of the area for your reference.

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4.アポイントメントを取る

件名：ミーティングの依頼（プロジェクトＡ）
Subject:Meeting Request for Project A

I would like to set up a meeting to discuss your new project
A. Our preference is for the mornings of August 18 （Mon）,
20 （Wed） and 21 （Thurs）. Please let me know your
availability.

【その他の表現】
Would you let us know when and where would be
convenient for you?

April 18, 19 and 20 would be fine with us.

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5.アポイントメントを変更する

件名：８月２０日のお約束の変更について
Subject:August 20 Appointment Change

I am terribly sorry, but I cannot visit you tomorrow because
of an urgent matter. Could we possibly move our
appointment to this Thursday?

【その他の表現】
I'll get in touch with you to reschedule our
appointment upon my return.

Let me come up with a different date and follow up
with you later.

Can we make it another day?

Can you tell me when you would like to meet next
week?

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6.アポイントメントを取り消す

件名：月曜日のお約束のキャンセル
Subject:Monday Meeting Cancellation

I am sorry, but something urgent came up and I need to
cancel our meeting on Monday. I hope we will have an
opportunity to meet some other time.

【その他の表現】
I am afraid I have to postpone our appointment.

I am sorry but I am unable to meet with you at this
time.

Would you be able to meet me at another time?

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7.ミーティングの通知

件名：３月１５日（水）の月例ミーティングに関して
Subject:Monthly Meeting： March 15 （Wed）

We will hold our monthly meeting Wednesday, March 15,
from 10：30 am to 12：00 pm in Conference Room 3. All
employees are requested to attend.

【その他の表現】
The purpose of the meeting is to discuss the issue.

We welcome any other issues you may wish to
discuss.

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8.ミーティング日程など変更の通知

件名：営業戦略会議の日程変更
Subject:Sales Strategy Meeting： Date Change

Please note that our next sales strategy meeting has been
rescheduled for June 12. The time and venue will remain the
same.

【その他の表現】
There is a time change for the conference call. It will
start at 14:00 instead of 15:00.

Please be advised that the meeting venue has been
changed from Conference Room 101 to 201.

If you cannot attend, please let us know ASAP.

If you are unable to attend, please make sure
someone from your department will join the
meeting in your place.

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9.ミーティングの延期、キャンセルの通知

件名：会議延期のお知らせ
Subject:Meeting Postponed

The meeting originally scheduled for this week has been
postponed until later next week.

件名：予算会議キャンセルのお知らせ
Subject:Budget Meeting Cancelled

The previously announced budget meeting has been
cancelled today.

【その他の表現】
Please make arrangements so that all concerned will
be able to attend.

If you have any questions, please contact me by this
Friday.

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10.ミーティング出席者についての連絡

件名：電話会議出席者変更のお知らせ
Subject:Conference Call： Change in Attendees

This is to confirm that the conference call will be held on
Monday the 25th at 9：00 pm Tokyo time （7：00 am in N.Y.）.
From our side, Tom, Carrie and Anne （instead of Jim） will be
on the call.

【その他の表現】
I'm very sorry, but I cannot make it to the meeting
due to an unexpected business trip. Robert will
attend the meeting in my place.

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11.業務窓口変更の通知

件名：お問い合わせ窓口変更のお知らせ
Subject:Notice of Contact Office Change

Due to our recent reorganization, the contact office for our
products will be changed as below, starting from Feb. 1,
2009. Thank you for your understanding and cooperation.

【その他の表現】
This is to inform you that our contact office will be
changed as of January 2009 in order to further
improve our service.

Due to our recent business alliance, the contact
office will be changed as follows：

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12.営業時間変更の通知

件名：営業時間変更のお知らせ
Subject:Change in Operating Hours

Please be advised that our hours of operation will be
changed, starting from Mar. 2009 as follows：
Monday to Friday　9：00 am to 6：00 pm
Weekends and Public Holidays　9：00 am to 3：00 pm

We apologize for any inconvenience and ask for your kind
understanding.

【その他の表現】
Also, please note that our hours of operation on
weekends will remain the same.

Please use our e-mail support service outside regular
office hours.

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13.担当者変更の通知

件名：新任の営業担当について
Subject:Your New Sales Representative

My name is Takashi Kudo, your new sales representative,
replacing Lisa Jones. I look forward to working with you and
your company.

【その他の表現】
I am replacing Bill Thompson, who recently
transferred to our Overseas Division.

It will be a great pleasure to work with you.

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14.夏休み、年末年始の休業の通知

件名：夏季休業のお知らせ
Subject:Summer Holiday

We will be closed for our summer holiday from August 13
（Thurs） to 17（Mon）.

件名：年末年始休業のお知らせ
Subject:New Year's Holiday

All offices will be closed for the New Year's holiday from
December 31 to January 4.

【その他の表現】
Our company will be closed for six days for the New
Year's holiday from December 29 through January 3.

Our company will be closed the week of August 11
for our summer holiday.

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15.臨時休業の通知

件名：５月３日（日）臨時休業のお知らせ
Subject:Notice of Temporary Closing： May 3 （Sun）

Please note that we will be closed temporarily on May 3
（Sun） due to an equipment inspection in our building. We
apologize for the inconvenience.

【その他の表現】
Please be advised that we will suspend our
operation for one week in order to remodel our
shop.

Please be informed that our customer support
operations will be shut down temporarily for
systems maintenance.

owing to circumstances

due to circumstance beyond our control

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16.不在通知

件名：不在通知
Subject:Out of Office Notification

I will be out of the office from June 3 through June 10.
During my absence, Susan Davis will take care of all your
business needs on my behalf. Thank you.

【その他の表現】
I'll be checking e-mails on the road periodically, but
there will be a delay in my response.

While I am away, please direct any inquires to Ayaka
Saito at ayaka.s@xxx.com or 03-4432-xxxx.

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17.メールアドレス変更の通知

件名：E-mailアドレス変更のお知らせ
Subject:New E-mail Address

Please note that my e-mail address has changed to naomi.
yoshida@xxx.co.jp

I will be still able to receive messages at my old address until
the end of this month.

【その他の表現】
Effective immediately, please use this e-mail address.
The existing address is being discontinued.

Here is my new e-mail address.

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18.ホームページリニューアルの通知

件名：ホームページリニューアルのお知らせ
Subject:Website Renewal

We are pleased to inform you that we have finished a
complete redesign of our website! We believe you will find
it to be more user-friendly and that it contains a wealth of
enhanced content. We've put a lot of hard work into this
renewal and we hope you enjoy our new look.

【その他の表現】
The URL for our website has been changed to the
following：

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19.事務所移転の通知

件名：オフィス移転のお知らせ
Subject:New Office Address

We are pleased to announce that we will be moving to our
new office on Oct. 1. The following is our new address and
phone / fax number：

【その他の表現】
Due to the expansion of our business, we have
relocated our headquarters to Tokyo.

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20.組織変更、人事異動の通知

件名：組織変更および人事異動のお知らせ
Subject:Office Reorganization/Personnel Reshuffle

This is to notify you that we have decided to change the
structure of our office and reshuffle some personnel. These
moves were decided upon after careful review at the Board
of Directors meeting held on May 15. The purpose of the
changes is to seek further operating efficiency and to
control costs.

We will announce the details as soon as they are finalized,
so your patience at this time is greatly appreciated.

【その他の表現】
Our former Quality Management Division is now
called the Quality Assurance Department.

The Marketing and Sales Promotion Department
will be disbanded.

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21.会社買収、合併の通知

件名：合併のお知らせ
Subject:Announcement of Merger

We are pleased to announce that effective Nov. 1 of this
year GHI Corporation will merge with our wholly owned
subsidiary J-Sales. Going forward, we will operate under the
name of GHI Corporation. This merger will allow us to create
a more efficient management structure and dramatically
increase productivity.

【その他の表現】
Our Hibiya branch will be combined with the Tokyo
Station branch.

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22.海外支店、事務所新設の通知

件名：マドリッド支店開設のお知らせ
Subject:Madrid Branch Now Open

We take pleasure in announcing the establishment of our
overseas branch in Madrid. We have done so with the goal
of expanding our business in Europe. If you happen to find
yourself in Madrid, please stop by and see us. The details of
this new branch are as follows：

【その他の表現】
We've now opened an overseas office in Jakarta.

We've opened a Sydney branch in a bid to increase
our market share in Australia.

There are a total of 25 branch offices in our
international network as of March 2009.

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23.会社設立の通知

件名：シンガポールに新会社SCA設立のお知らせ
Subject:New Company SCA in Singapore

We are delighted to inform you that we have established a
new company in Singapore in order to expand our sales
network in Asia. We hope that we may have the
opportunity of serving you.

【その他の表現】
We have just launched a joint venture company in
Beijing with Dees Co.

We have opened a subsidiary in Germany.

We will establish an affiliated company overseas in
order to respond to further globalization.

We look forward to having you visit our new office.

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２４.撤退、廃業、閉店の通知

件名：大連支店撤退のお知らせ
Subject:Dalian Branch Closing

This is to notify you that at our board meeting held today,
we have regrettably decided to close our Dalian branch. We
would like to express our deepest appreciation for your loyal
patronage.

【その他の表現】
We regret to inform you that we will be closing
down our business on Oct. 31, 2009.

I know it's sudden, but we will be shutting down
our business operations due to unavoidable
circumstances.

I very much appreciate all your help and support
over the last ten years.

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25.サーバーメンテナンスの通知

件名：サーバーメンテナンス実施のお知らせ
Subject:Server Maintenance

We will be performing our regular server maintenance on
Aug. 10 （Sun） from 8：00 am to 5：00 pm. During this
period, the following services will be unavailable：

・The ability to send / receive e-mails
・The ability to search within the site

【その他の表現】
There will be intermittent outages in being able to
access the website.

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26.株主総会開催のご案内

件名：第８０回定時株主総会のご案内
Subject:80th Annual Shareholders' Meeting

You are cordially invited to attend the 80th annual
shareholders' meeting detailed below. If you are unable to
attend the meeting, you can exercise your voting rights in
writing or online. Please review the attached file and
complete your vote by June 25.

【その他の表現】
You can vote by proxy.

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27.新商品やサービス、キャンペーンの通知

件名：１０周年記念キャンペーン!
Subject:10th Anniversary Special Promotion!

To celebrate our 10th year in business, we are delighted to
announce the following special package.

For only \20,000, we are offering a one-night stay with
complimentary breakfast for 2 people. The regular rate for
such a package is \29,000, so the savings are considerable. In
addition, your luxurious, Western-style room is guaranteed
to be on the 20th floor or higher, so you can enjoy
breathtaking views of Tokyo.
This package is only available from Sept. 15 through Oct. 15,
2009. For more information, please call us or visit our
website.

【その他の表現】
Here is a limited-time offer for our special
customers.

All of our products will be 30% off until the end of
April.

We will be starting our summer sales campaign on July
15!

Take advantage of these exclusive offers!

Please come check out our website at www.zgdf.
com!

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28.価格変更の通知

件名：価格変更： AX５５５型製品
Subject:Price Change： AX555 Model

This is to notify you that effective April 1, 2009, we will
increase the price of the AX555 model as shown. This is
because the price of raw materials has increased in
accordance with soaring crude oil prices.

We assure you that we remain committed to providing the
highest quality product development. We thank you for
your understanding in this matter and your continued
business.

【その他の表現】
We have not increased our price since 1997.

We have made every effort to keep the current
price.

Because of increased production costs, we must raise
the price of our products.

We trust you will understand the necessity of this
price increase and we look forward to continuing to
provide you with excellent service.

We will reduce the price by 40% during our
inventory clearance sale.

We would like to announce that we will reduce the
price of product A.

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29.支払いの通知

件名：振込み通知（請求書番号７５４）
Subject:Notification of Credit （Invoice #754）

The amount of US $3,000 was remitted to your bank account
today for invoice #754. After you confirm this transfer,
please let me know by e-mail.

【その他の表現】
This is to inform you that we sent a wire transfer of
US $60,000 to your bank account.

We will credit US $3,000 to your account by
tomorrow.

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30.支払い受領の通知

件名：入金確認しました（請求書番号LS９８８）
Subject:Confirmation of Payment （Invoice #LS988）

This is to confirm that we received your remittance of
1,600,000 yen today, which covers our invoice #LS988. We
appreciate your prompt payment and look forward to
receiving your next order.

【その他の表現】
We were advised by our accounting department this
morning that they have received the payment.

We look forward to working with you again and
hope that we can be of further service.

This is to inform you that we sent a receipt today for
your 70,000 yen payment for order #25.

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31.納期の通知

件名：納期のお知らせ
Subject:Expected Delivery Schedule

Your products should be delivered 1 to 3 weeks after we
receive your order. Please also note that we cannot process
orders during the summer and New Year's holidays.

【その他の表現】
You should receive your products within 2-4 business
days after the order date.

The date of delivery depends on the availability of
product.

Your product will be completed approximately 10
days from the date of order.

Due to the high volume of orders, we are expecting
delays in shipping the products you have ordered.

Please allow two to three weeks for delivery.

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32.送料、手数料の通知

件名：送料について
Subject:Shipping Charges

Please note that shipping is included on the condition that
your order is over 10,000 yen.

【その他の表現】
Shipping costs vary depending on destination.

Shipping charge depends on the weight of your
order.

The shipping cost is already included in the price.

Delivery charges are not included in the quoted
prices.

Your handling charge will be US $15.

Please refer to the chart below for postage and
handling.

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33.請求書送付の通知

件名：請求書送付のご案内（注文番号VG８０）
Subject:Invoice Sent （Order #VG80）

This is to notify you that the invoice for your order #VG80
was sent yesterday. Please note that your payment is due
within 30 business days of the invoice date. If you have any
questions regarding charges on your statement, please
contact us immediately.

【その他の表現】
Please be aware that prices may change due to
exchange rate fluctuations.

Please remit to our bank account as stated below.

We are sending you the invoice for your order on
April 3.

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34.商品発送の通知

件名：発送通知：注文番号Ｋ１２８７
Subject:Dispatch Note： Order #K1287

Your purchase （order #K1287） was shipped by air today. The
estimated arrival time in London is Nov. 18. You can find the
status of your shipment online. Please visit http：//www.lmn.
com and search by the tracking number listed below.

【その他の表現】
We shipped your order （#3641） as follows：

You will receive your purchase on Feb.18 at the
earliest.

Please let us know when you receive this.

Please acknowledge your receipt of this order.

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35.商品受領の通知

件名：商品受領のお知らせ（注文書番号Ｋ１２８７）
Subject:Receipt of PO #K1287

The shipment arrived today in good condition. Thank you
very much.

【その他の表現】
We received the shipment for order #A1124 yesterday.

We didn't expect such a fast delivery. Thank you
very much for your quick response.

The goods arrived safely and undamaged.

Thank you for your quick and attentive handling of
the order.

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36.商品製造、サービス中止の通知

件名：CR-T１０シリーズ製造中止のお知らせ
Subject:Notice of Discontinued Product：CR-T10

We regret to inform you that we will discontinue the CR-T10
series because certain raw materials are extremely difficult
to obtain. When we sell out the current stock of products,
all sales of the CR-T10 will be ended. We apologize for any
inconvenience this may cause you.

【その他の表現】
The following is a list of services that will be
discontinued effective Dec. 31, 2009.

We are sorry but the item you requested is out of
production.

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37.予定の確認

件名：９月２５日のミーティングの確認
Subject:Confirmation of Meeting on Sept. 25

This is to confirm our meeting on Friday, Sept. 25. If there is
no change to the schedule, we will plan on meeting you in
your office at 2：00 pm.

【その他の表現】
Please keep in mind that our monthly meeting has
been rescheduled to April 4.

Have you received the revised schedule I e-mailed a
week ago?

If I don't hear from you with any changes, I will see
you in our office at 9：30am.

If you would like to change the appointment, please
contact us as soon as possible.

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38.在庫の確認

件名：商品番号ＤＸ１９２の在庫確認
Subject:DX192 Availability

We are considering placing an additional order for the
DX192. Could you please advise if you have 150 of them in
stock?

【その他の表現】
We would like to confirm that you have the items in
stock.

I would like to check if you have any more in stock.

Please let me check the price and available
inventory.

Do you still have this product in stock?

Please confirm whether this item is available.

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39.契約内容の確認

件名：第３回契約修正について
Subject:Third Contract Revision

Based on our discussion at the meeting today, we have
revised the contract to include all corrections and additions.
Please confirm that all required changes have been covered.
Also, please make sure to inform us of any further changes
to the contract details.

【その他の表現】
If you would like to rewrite the contract, please
send us the revised version.

The formal employment agreement will be finalized
by the end of this month.

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40.納期や支払い期限の確認

件名：支払い期限の確認
Subject:Deadline Reminder

This is just a quick note to remind you that the due day for
the March and April payments is today. We would
appreciate your confirmation when these payments have
been made.

【その他の表現】
Please keep in mind that our deadline is tomorrow.

Please pay careful attention to the payment due
date.

This e-mail is to confirm that we will deliver your
shipment as scheduled.

Please notify us of the current shipping status of our
order.

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41.資料送付後のフォロー

件名：弊社パンフレット
Subject:Company Brochure

I am writing to ensure that you received our company
brochure I sent the other day. Please feel free to contact me
if I can provide any further assistance.

【その他の表現】
I would like to know if you received the price list I
sent on January 30.

We will be pleased to send you additional
information on request.

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42.新規取引、提携の依頼

件名：技術提携の可能性について
Subject:Possible Technology Alliance

I was referred to you by Mr. Anthony Brown of BMP
Company. We are a research and development company
specializing in paint resin, and are aiming to construct a
global R&D network. Our sales hit an all-time high of 100
million US dollars in 2008 due to our strong overseas
operation.

Would you be interested in a technological alliance with us?
This would surely improve the global competitiveness of
both of our companies through our supplying the
technology and your contribution of royalties.

【その他の表現】
We have recorded year-over-year positive growth
for three consecutive quarters.

This collaboration will dramatically raise the
efficiency of both companies.

We are interested in establishing a business
relationship with your company.

Please let us know if you would be interested.

If you are not the right person to contact, could you
please forward this e-mail to the appropriate person
or let me know who to get in touch with?

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43.見積もり依頼

件名：お見積もり依頼
Subject:Request for Estimate

We are interested in the items below and would appreciate
your sending us a price estimate for them by next Tuesday.
Please be sure to include any shipping fees in your quote.

【その他の表現】
Please inform us of the date your quoted price
expires.

Can you please e-mail or fax me a final quote?

Could you tell me how much it would cost to run an
advertisement in your magazine?

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44.協賛の依頼

件名：ビジネス見本市協賛依頼
Subject:Business Expo Request for Sponsorship

We will be holding "The 9th Business Expo" from June 15-18
and we are currently seeking corporate sponsors. Sponsors
will be given prominent advertising space in the Expo
brochure.

As this event has been highly successful every year, your
involvement should provide great PR for your company.

【その他の表現】
We would appreciate it if you could offer your
products subject to the conditions below.

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45.納期や支払い延期の依頼

件名：支払い日延期のお願い（請求書番号３４９２）
Subject:Request to Postpone Payment （#3492）

We understand that payment for your invoice #3492 is due
on June 15. However, could you possibly allow us to
postpone the payment until July 15?

Please accept our apologies for making this request. We
appreciate your understanding and look forward to
receiving a favorable response from you.

【その他の表現】
We would be most grateful if you could reschedule
the due date to May 20.

We would appreciate your granting us 10 more days
to settle the account.

Would you consider extending the payment date?

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46.会社への道案内の依頼

件名：御社への行き方
Subject:Directions to Your Office

I am scheduled to visit your office next week and I would
appreciate it if you could e-mail or fax me a map with
directions to your office.

【その他の表現】
Could you please tell me the name of the closest
station to your office?

Should I use the subway to visit your office?

Which exit is the most convenient?

How long does it take to get to your office from the
station on foot?

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47.アンケートの依頼

件名：アンケートの依頼
Subject:Evaluation Form

Thank you for participating in our seminar today. We hope
that it was a valuable learning experience and that the
content exceeded your expectations.

We would appreciate your feedback on today' s
presentations. Please complete the attached evaluation
form. Any information provided will help us serve you better
and improve the experience for future participants.

Thank you in advance for taking the time to respond.

【その他の表現】
We would like to invite you to participate in an
online survey about our product line.

To help us serve you better, we would be grateful if
you could complete the attached survey and send it
back to us.

Please fill out the questionnaire with as much detail
as you feel is relevant.

Your answers will be a most valuable resource as we
work to improve our service.

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48.価格、納期の交渉

件名：大量注文値引きのご相談
Subject:Bulk Order Discount

Would it be possible for us to receive a substantial discount
on a bulk order? If the price is satisfactory, we expect to
place a larger order.

【その他の表現】
We have examined your quotation and determined
that it is rather high. Would you be able to discount
the price any further?

Do you give discounts for non-profit use?

Do you give discounts to customers who order
several products at a time?

Do you offer volume discounts?

If payments can be made in installments, we can
accept that price.

Do you offer discounts for cash payment?

We would like to request a 10% discount.

Could you give us a more competitive price?

Is there any way the products can be delivered
within 5 business days?

We would be grateful if you could grant us a one-week
extension of the delivery deadline. It looks like
solving the production issues will take longer than
originally anticipated.

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49.新商品、サービスの説明

件名：新ソフトSTG-X 発売！
Subject:New STG-X Software Release!

Today, we are delighted to introduce STG-X software, a new
product aimed at enhancing the efficiency of your systems
environment.

This cutting edge product, with improved management
function, is far superior to anything currently existing in the
marketplace and will be of tremendous value to
entrepreneurs, business professionals and medium-sized
businesses.

Visit our website now to learn more about this exciting new
product!

【その他の表現】
This new product is packed with revolutionary new
features!

Our product is different from competing products
on the market in the following respects：

The purpose of this product is to make it easy to set
up a connection between the Internet and your
television.

We promise our product will meet your needs and
even exceed your expectations.

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50.納期遅延の理由説明

件名：出荷の遅延について
Subject:Delay in Delivery

We regret to inform you that we will not be able to deliver
your items on schedule. We were told on very short notice
by our supplier that they needed to delay their shipping
date until the beginning of May due to manufacturing
issues.

【その他の表現】
According to the freight company, the shipment is
being held in customs for examination.

We found out that the products are now in transit
and should arrive shortly.

Could you please allow us more time to discover the
cause of the delay?

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51.支払い遅延の理由説明

件名：支払い遅延のお詫び
Subject:Apology for Delay in Payment

We sincerely apologize for not being able to settle our
account with you. Please allow us to explain the reason that
we have had to delay payment. As you probably know, our
major trading partner went bankrupt suddenly, which has
temporarily reduced our cash flow. Your understanding of
our situation would be greatly appreciated.

【その他の表現】
Please allow us to explain why the account is
overdue.

There seems to be an error in our accounting
procedure.

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52.商品不採用（返品、キャンセル）の理由説明

件名：注文キャンセル（注文書番号１７２６５）
Subject:Cancellation of Order （PO #17265）

We regret to inform you that we must cancel our order
because of the dramatic appreciation of the yen.

Please accept our apologies for any inconvenience this may
cause you, and thank you for your understanding.

【その他の表現】
If you cannot deliver the products by Aug. 10, we
will need to cancel this order.

We have just discovered that your product is not
completely compatible with ours.

We must cancel our order because of a sudden
difficulty in raising funds.

As the item I received looks very different from the
photo in the catalog, I would like to return it for a
refund.

I am returning this product because it is defective.

We realize the inconvenience of this decision but
would greatly appreciate your understanding.

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53.商品発売日遅延の理由説明

件名：H-５１モデル発売日延期のお知らせ
Subject:Release Date Delay for H-51 Model

Our new H-51 model was supposed to go on sale on Nov. 5,
but an unexpected production delay has made that
impossible. We will reschedule the release to a later date
and deeply apologize for any inconvenience this may cause
you.

We will inform you as soon as the new release date has been
decided upon.

【その他の表現】
There have been some problems that occurred in
the production process.

We've found we will need more time to improve
the quality of the product.

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54.自動応答メール

件名：お問い合わせありがとうございます
Subject:Thank You for Your Inquiry

Thank you for contacting Office.b.i. We have received your
message, and you should receive a response from us within
2 business days.

This message was generated automatically. Please do not
reply to this e-mail.

【その他の表現】
This is to acknowledge receipt of your e-mail.

Our customer service department will contact you
within 24 hours.

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55.資料、情報の請求の受諾

件名：会社資料について
Subject:Our Company Information

Thank you for your e-mail. We are pleased to learn of your
interest in us. I will be sending you our company brochure
today, so you should receive it in a few days.

【その他の表現】
We are sending you our product catalogue and price
list.

We would be pleased to send you the free samples
as requested.

We'll send you our new catalogues as soon as they
become available.

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56.見積もり依頼の受諾

件名：Re：お見積もり依頼
Subject:Re：Request for Quotation

Thank you for your interest in our product. We are pleased
to provide you with the following quotation. This price is
valid for 30 days from the date quoted.

【その他の表現】
We have quoted you an introductory price.

The quoted price includes the cost of shipping and
handling.

This is the lowest price we can offer you.

We have quoted a lower price than last time.

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57.新規取引依頼の受付

件名：業務提携の可能性について
Subject:Possible Business Affiliation

Thank you for your proposal about a business affiliation
with us. We will seriously consider the idea. Please allow us
about 2 weeks to reply.

【その他の表現】
I'll be in touch with you after we discuss the
proposal with the departments involved.

We will examine the details of the contract and get
back to you within one month.

We regard this collaboration as a major business
opportunity for both of us.

We hope to be able to establish a business
relationship with you.

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58.注文内容の変更、キャンセルの受諾

件名：キャンセル
Subject:Cancellation

We removed the replacement cartridge from your order and
the total amount now comes to 25,000 yen. The shipping
charge will remain the same. Please review the revised
invoice that is attached.

【その他の表現】
May I ask why you would like to cancel?

Please adhere to the cancellation policy.

There is an additional cost for the order change.

Please be aware that an order cannot be modified
or cancelled once it is sent to the warehouse.

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59.納期や支払い延期依頼の受諾

件名：Re：支払い日延期のお願い
Subject:Re：Request for Postponement of Payment

This is to confirm that we have agreed to your request to
postpone your payment due date until December 1.

【その他の表現】
We consent to an extension of the delivery date.

We will allow you to postpone payment just this once.

We understand that deteriorating sales have
strained your financial situation.

We understand the difficulty of your current
situation.

We would like you to settle the balance by the end
of next month.

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60.値引きの受諾

件名：お値引きの依頼
Subject:Request for Discount

After considerable discussion, we have agreed to the price
reduction you requested.

【その他の表現】
We can apply the discount price for this order.

We can offer you a significant discount.

We accept your request for a 15% discount on our
catalog items.

We can give you a special 30% discount.

We provide a 5% discount for payments made
within 2 weeks of any order received.

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61.値引き依頼のお断り

件名：お値引きのご依頼に関して
Subject:Request for Discount

We are sorry but we cannot provide a discount for the item
in question. Please understand that what is listed in the
catalog is already the lowest possible price.

【その他の表現】
I'm afraid that we can't offer you a further
discount.

I'm sorry, but that's as low as we can go.

I regret to inform you that the item you ordered
cannot be discounted.

If you compare our product with the competition,
we believe you will find our price to be very
competitive.

It is not possible for us to give you a 30% discount.

I'm sorry, but our profit margin would be
insufficient at the discounted price you requested.

Under the current recession, a 20% discount would
be very difficult for us to offer.

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62.新規取引の依頼のお断り

件名：提携のご提案について
Subject:Partnership Proposal

Thank you for your interest in partnering with us.
Unfortunately, we will not be able to accept your offer. We
understand the advantages you described, but the risks
associated with possible technical and cost issues are too
large for us to proceed.

I hope we will have an opportunity to work together in the
future.

【その他の表現】
We regret to inform you that we have already
contracted with another business associate.

We are sorry but we have to turn down your
proposal.

We are not interested in the restaurant business you
proposed at the moment.

For the time being, we are not considering forming
capital alliances.

If we need your assistance in the future, we will
certainly be in touch with you.

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63.注文（引き合い）のお断り

件名：GUSモデルのお問い合わせについて
Subject:Your Inquiry about GUS Model

We apologize that we cannot fill your order as the items
you requested have been discontinued.
Thank you for your interest in our products.

【その他の表現】
We do not sell directly to consumers.

We are not accepting any new inquiries or orders
due to supply constraints.

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64.協賛依頼のお断り

件名：見本市への協賛のご依頼について
Subject:Trade Show Sponsorship

Regarding your request for being a sponsor of the trade
show, I've been exploring the possibilities with my staff, but
unfortunately, we have to give up our entry due to lack of
preparation. We are very sorry that we could not be of
greater assistance at this time.

【その他の表現】
This would be a perfect occasion to let people know
about our products, but unfortunately, we need to
decline at this time.

Due to financial considerations, unfortunately, we
have to turn down the opportunity to offer our
products.

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65.納期や支払い延期依頼のお断り

件名：請求書番号３６４８のお支払いについて
Subject:Payment for Invoice #3648

We are unable to accept your request to postpone the
payment for invoice #3648. Please ensure that the invoice
will be paid according to the original schedule.

【その他の表現】
We expect that you will make the payment on time.

We regret to inform you that we are unable to
extend the delivery date.

As we need to supply our customer by July 2, we
cannot accept any delay in delivery.

If there is a serious issue, please let us know. /
If there are any serious issues, please let us know.

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66.返品、交換依頼のお断り

件名：商品番号ＦＬ-２７７について
Subject:Your E-mail Regarding Product #FL-277

Thank you for your e-mail regarding product #FL-277.
Unfortunately, we cannot honor your request to return the
product. Please refer to the warranty and cancellation
policies which were included with your original shipment.
Within those documents, you will find that all sales are final,
unless a product is defective.

【その他の表現】
Returns must be accompanied by a sales receipt.

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67.商品、サービスを発注する

件名：商品番号１２３注文の件
Subject:Order for Product #123

We would like to place the following order:
Item No.： 123
Color： Beige
Size： S=40, M=60, L=25
Quantity： 125
Total Price： US $3,200.00

【その他の表現】
These are the items and quantities we would like to
order.

This is to confirm our order as follows：

We would like to order 50 units of Item #B-334.

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68.商品、サービスを受注する

件名：Ｒｅ：商品番号１２３注文の件
Subject:Re：Order for Product #123

Thank you very much for your order dated Aug. 24. Your
order will be shipped tomorrow. It should take about 2
weeks to arrive. Thank you for shopping with us.

【その他の表現】
We are pleased to accept your order.

This is to confirm your order as follows：

The details of your orders are written in the invoices
attached.

Thank you very much for regularly purchasing our
products.

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69.注文内容を変更、キャンセルする

件名：注文量の変更
Subject:Change in Quantity

Could you change the quantity of our May 19 order from 30
to 40 units? Please notify us when this change has been
successfully completed.

【その他の表現】
I'd like to cancel my reservation for Flight #137 on
Feb.13 and book a ticket on Feb. 14 instead.

We need to change both the color and design of the
item we ordered on July 7.

Please cancel any unshipped products from our
order.

Could you please send us a revised invoice?

Is there any cancellation charge?

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70.資料、情報の請求

件名：セミナー資料送付のお願い
Subject:Request for Seminar Material

We are a business consulting firm headquartered in Tokyo
and we are contemplating participating in the seminar
announced on your website. We would greatly appreciate it
if you could send us more detailed material on this event.
Thank you in advance for your help.

【その他の表現】
We would appreciate any information you could
send us.

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71.商品、サービス内容の問い合わせ

件名：新製品カタログ
Subject:New Product Catalog Request

I am the sales manager at one of the leading precision
instrument manufacturers in Japan. I read a newspaper
article about your new product this morning and I am very
interested in your company. Would you please send us your
new product catalog, along with your export price list?
Thank you in advance.

【その他の表現】
Could you provide us with further information on
your delivery service?

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72.サービスや商品への苦情

件名：フロントの対応について
Subject:Front Desk Staff Service Complaint

I recently stayed at your hotel from Aug. 13 to 16. I reserved
a room online and took advantage of a special discount that
was being offered.

Upon checking in, one of your receptionists insisted that I
pay the regular rate even though I showed her my
reservation e-mail confirmation with a discounted rate. She
was rude and stubborn, and made me quite upset.

I would appreciate your looking into the situation, and
letting me know your course of action.

【その他の表現】
I am afraid we are not happy with your service.

I am writing to report that I had an unpleasant
experience with one of your sales staff.

We had to wait more than 40 minutes even though
we had a reservation.

Please let me know how I can get it repaired or
replaced immediately.

I trust you will solve this problem right away.

We will not visit your restaurant again unless we
hear from you some kind of explanation.

I demand compensation or a full refund.

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73.納期や支払い遅延への苦情

件名：注文番号ＪＬ-１９６３
Subject:Order #JL-1963

The delivery of #JL-1963 is now a week late, but we haven't
heard anything from you. This delay will cause us a great
loss. Please let us know the status of the shipment
immediately.

【その他の表現】
The product was supposed to have been delivered
on Oct. 3, but we haven't received it as of Oct. 10.

We may have to cancel the order if we cannot
receive it by next week.

If we don't receive the delivery immediately, we'll
cancel our order and seek a refund.

Please be advised that we will have to claim
damages for the delay.

Your prompt remittance will be appreciated.

We regret to inform you that we must suspend your
service as your account is more than 30 days
overdue.

We charge 1% interest per month on accounts
overdue by more than 30 days.

Please help us avoid taking legal action.

Please help us avoid turning your account over for
collection.

If you have already made payment, please disregard
this notice.

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74.請求ミスの苦情

件名：請求書番号２７３８
Subject:Invoice #2738

Please be advised that your invoice #2738 does not match
your original quotation. There must be some sort of error.
Can you please look into this and resend us a corrected
invoice?

【その他の表現】
The amount should be US $900.

Your catalogue has the price listed as US $450, but
your invoice says US $456.50.

Have you raised the price?

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75.数量不足、品違いなど誤送の苦情

件名：数量不足（注文番号３９８）
Subject:Deficiency in Quantity （Order #398）

We just received your shipment, but there are only 25 pieces.
We ordered 35 and the shipping invoice you enclosed with
the products says 35. Can you please advise how long it will
take you to ship the remaining 10?

【その他の表現】
I am afraid the products we received from you were
not what we had ordered.

We received a package from you which was not
ordered.

Please inform us what to do with the incorrectly
shipped items immediately.

Please make sure to ship the rest of the order today.

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76.破損、不良品の苦情

件名：破損品（注文書番号１９２）
Subject:Broken Items （PO #192）

Please note that two of the packages that we received from
you were damaged. In addition, some of the items inside
were broken. We are attaching photos which show the
actual damage. Given the damage, we would request an
immediate replacement of the entire order.

【その他の表現】
We received the product today, but it was defective.

The attached photos are evidence of the damaged
condition.

Please let us know what to do with the defective
merchandise.

Please make sure to pack the item properly to
prevent damage next time.

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77.欠陥品、誤送品ではないと反論する

件名：Re：欠陥商品（商品番号３７４）
Subject:Re：Defective Item （Product #374）

Thank you for your e-mail regarding product #374. Based on
your description, we believe the problem was not caused
due to a malfunction. We suspect it is caused by a clogged
pipe. Please clean the pipe first, and then turn on the power.
We are confident that the product will then operate
correctly and no replacement will be necessary. Please refer
to page 16 of your operating manual for more information
on clogged pipes.

We hope this will resolve your problem, but if you have any
further questions, please feel free to contact us.

【その他の表現】
Based on your explanation, we believe the product
is working properly.

Would you be able to provide us with photos or
other materials that show the product was damaged
upon arrival?

I'm attaching your PO #263 dated March 9, which
says "dark brown" instead of "brown".

The product is not defective. It is designed to be
asymmetric.

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78.納期、支払い遅延の催促

件名：催促：お支払いについて（請求書番号６８４１）
Subject:Reminder： Payment （Invoice #6841）

This is just to remind you that the payment of US $5,000 for
invoice #6841 is overdue. As of June 15, we have not yet
received your payment.

If payment has already been made and it has crossed in the
mail, please disregard this e-mail.

【その他の表現】
This is a friendly reminder that your payment is
overdue.

We regret to inform you that we haven't received
the payment that was due on Sept. 1.

We must ask you to remit the payment at once.

We sent you an e-mail about the overdue payment on
April 16, but we haven't received the payment yet.

This is our final reminder for your payment of the
overdue balance of 1 million yen on your account.

This is just a reminder that it is 6 days past the date
of delivery.

We look forward to your prompt shipment.

Please ignore this reminder if you have already
shipped the product.

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79.報告書提出の催促

件名：経過報告書未提出の件
Subject:Reminder：Submission of Progress Report

I am writing to let you know that as of Dec. 3, I haven't
received your progress report yet. Please let me know the
reason for the delay. I would be happy to be of assistance.

【その他の表現】
This is just a reminder that the deadline for
submission of the monthly report is this Friday.

Don't forget that your report is due by the close of
business today.

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80.返事の催促

件名：メールを受け取っていらっしゃいますか
Subject:Have you received my e-mails?

I haven't heard from you in a while, and was worried that
you had not seen the two messages sent last week. Can you
please let me know if you received them?

【その他の表現】
I e-mailed you last week. Could you please confirm
that you received it?

Could you tell me when we can expect your answer?

I am sorry to push you, but I haven't received a
response to my e-mail sent on July 6.

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81.商品やサービスへの苦情に対する謝罪

件名：お詫び
Subject:Our Sincere Apologies

Thank you for your frank feedback about our service. We
are sorry to hear that you were disappointed in our
performance.

We would like to offer you 50% off the cost of your next
purchase, in the hope of regaining your confidence. We
assure you that we will raise our level of service to prevent
this situation from ever happening again.

【その他の表現】
We regret that many customers have complained
that the product description mentioned in the
catalog is incorrect.

Thank you for your informative observations. They
will be very useful in helping us improve our
services.

We promise to always treat our guests with the
utmost courtesy.

Please accept the enclosed gift certificate as a show
of our goodwill.

We will make efforts to prevent similar incidents
from occurring in the future.

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82.納期、支払い遅延の謝罪

件名：納期の遅延のお詫び
Subject:Apology for Delivery Delay

We would like to offer our sincerest apologies for the delay
in delivering your order. We can now confirm that we will
ship your order within the week. Please be assured that we
will do everything possible to ensure this kind of delay
doesn't happen again.

【その他の表現】
We are very sorry for the delay.

Please accept our deepest apologies for not being
able to make the deadline.

We apologize for the confusion caused by our delay
in paying the royalty.

We will check our records immediately and let you
know when you can receive your purchase.

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83.請求ミスの謝罪

件名：Re：請求書番号９３４６２
Subject:Re： Invoice #93462

Thank you for bringing this billing error to our attention.
We sincerely apologize for the mistake. We will be reissuing
invoice #93462 shortly, and would ask you to discard the
copy you have now.

【その他の表現】
There seems to be an error in the calculation.

The error will be corrected immediately.

We will look into the cause of this error and send
you a corrected invoice immediately.

We have adjusted your account to reflect the correct
amount.

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84.破損、不良品に対する謝罪

件名：お詫び（注文番号２２５）
Subject:Apology （PO #225）

Thank you for your e-mail advising us that the delivered
item was defective. We apologize that our inspection
process was not thorough enough to catch this in advance.
We can either ship a replacement product immediately or
refund your purchase price. Which option would you prefer?

【その他の表現】
We have determined that the shipping company
was responsible for the damage done to your
products.

Your items were broken in transit.

We will send you a replacement immediately.

Please return the item and we will repair it free of
charge.

We would be happy to repair the item at our
expense.

Our customer service department will contact you
regarding compensation.

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85.数量不足、品違いなど誤送の謝罪

件名：注文書番号４８７について
Subject:PO #487

We apologize that we shipped the wrong package due to
an error in our computer system. We have arranged to ship
you the correct products, which should arrive shortly.

【その他の表現】
We've arranged for a shipping company to pick up
our incorrect delivery.

Please ship the mistaken order back using COD.

You don't need to return what you received.

You are welcome to keep the products if you like or
discard them otherwise.

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86.品切れの謝罪

件名：商品番号Ｄ-１２３品切れです
Subject:Item #D-123 Out of Stock

We regret to inform you that the product you ordered is
currently out of stock. We will notify you as soon as we
receive a new shipment. Thank you for your patience.

【その他の表現】
The item you ordered is temporarily out of stock.

We won't get another shipment until next month.

The items are on back order.

We are very sorry, but the item you ordered is no
longer available.

The item you requested is now sold out.

We will ship your goods as soon as they become
available.

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87.従業員の不手際に対する謝罪

件名：お詫び
Subject:Apology

I am very sorry that you had an unpleasant experience with
one of our staff members. I have severely reprimanded the
individual mentioned in your complaint. It appears that our
customer service training definitely needs improving. As a
first step, all current representatives will be thoroughly
retrained.

I hope we'll have an opportunity in the near future to
restore your confidence in us.

【その他の表現】
Please accept our apology for the recent problems
you had with one of the sales representatives at our
store.

We greatly appreciate you informing us of these
staff problems.

Our chief management officer will personally
apologize to you on your next visit.

If you should encounter a similar incident in the
future, please contact me directly.

We will do our best to restore your good feelings.

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88.自分の不手際の謝罪

件名：お詫び
Subject:My Sincere Apologies

Please accept my deepest apologies for the inconvenience
and frustration caused by my error. I can assure you that I
will address the situation raised by your complaint and work
to correct the situation.

【その他の表現】
I appreciate you taking the time to write us about
your unpleasant experience.

I'm afraid there has been some kind of
misunderstanding.

I have no excuse for my mishandling of the
situation.

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89.会合などへの欠席の謝罪

件名：出席できません
Subject:Unable to Attend

I regret to say the date of your party coincides with another
important event which I cannot miss, so I won't be able to
attend. I look forward to another chance to get together
with you.

【その他の表現】
I apologize but I cannot attend the party tomorrow
due to personal reasons.

Unfortunately, I'm not feeling well. Please forgive
me for not joining you for dinner tonight.

I was really looking forward to going, but
unfortunately, I can't make it.

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90.求人募集への応募

件名：ファッションコンサルタントへの応募
Subject:Application for Fashion Consultant

I would like to apply for the position of Fashion Consultant
as posted on your website. I believe that I am well qualified
for the position as I have substantial experience in the
apparel industry.

I would be grateful if you would review my attached
resume. I look forward to hearing from you soon.

【その他の表現】
I would like to make full use of my credentials and
experience at your company.

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91.求人募集の受付

件名：ご応募ありがとうございます
Subject:Your Application

Thank you for responding to our advertisement looking for
a position in Software Development. We are currently
reviewing all applications. During the week of Oct.15, we
plan to notify those who have been selected for an
interview. Thank you for your patience.

【その他の表現】
We appreciate your interest in our company.

We will contact you again within a week, should we
wish to proceed with an interview.

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92.採用試験の通知

件名：面接のお知らせ
Subject:Job Interview

We are pleased to inform you that you have been selected
as one of the applicants to be interviewed for the
Accountant position. Would it be possible for you to come
in for an interview at 11：00 am on August 3?

【その他の表現】
Interviews will be conducted at our head office. /
We will be scheduling interviews at our
headquarters.

Please call me to schedule an interview.

Please let us know when you will be available in the
coming weeks for an interview.

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93.採用内定、採用決定の通知

件名：採用決定通知
Subject:Job Offer

Based on your impressive interview last Tuesday, we have
decided to offer you the secretarial position. We will mail
you the necessary paperwork shortly, which you should fill
out and return to us. We look forward to working with you.

【その他の表現】
Congratulations on passing the employment exam!

We have decided to give you an informal job offer.

We are delighted to have you come on board with
us.

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94.不採用の通知

件名：貴殿のご応募について
Subject:Your Job Application

Thank you for your interest in our company, but I regret to
inform you that the position you applied for has been filled.
We would like to keep your resume on file and if an
appropriate position opens up in the future, we will contact
you. We wish you every success in your job search.

【その他の表現】
Unfortunately, we cannot offer you a job at this time.

I'm afraid that we have no position that matches
your skills and experience.

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95.人材照会／紹介依頼のメール

件名：照会：リサ・ワンさん
Subject:Reference： Lisa Wang

Lisa Wang has applied for a position with our company as a
Chinese interpreter and she has submitted your name as a
reference. We would like to ask you a few questions about
her, when you are available.

【その他の表現】
How was her job performance?

件名：マーケティング・スペシャリスト求む
Subject:Marketing Specialist Position Available

We are looking for a highly competent marketing specialist
who has extensive knowledge of the apparel business.

【その他の表現】
Do you know of any receptionists who have
experience working abroad?

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96.講演会、セミナーへの勧誘

件名：キャリアマネージメントセミナー開催のお知らせ
Subject:Career Management Seminar

This is to inform you that there will be a career management
seminar as follows. For those who would like to participate,
please sign up with Carolyn by Monday morning.

【その他の表現】
Please attend our seminar if your schedule permits.

We hope you can work this into your schedule.

To help us plan better, please let us know by June 20
whether you will be joining us.

Please confirm whether you will be attending the
lecture by Sept. 1.

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97.パーティへの招待

件名：忘年会へのご招待【１２月１９日（金）】
Subject:Invitation to Year-End Party 【Dec.19（Fri）】

I'm pleased to announce that our year-end party will be
held at the Italian Restaurant PENNE in the ABC Hotel on
Friday Dec. 19.

Further information will be sent out closer to the time of
the party. In the meantime, please mark the date on your
calendar!

【その他の表現】
Dress will be casual.

There is no dress code, but we expect the
participants to dress smart.

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98.会社説明会のご案内

件名：会社説明会のご案内
Subject:Company Information Session

We are planning to hold a company information session, the
details of which are stated below. During this session, we
will present our company profile and provide detailed
descriptions of the jobs that are currently available. We will
also have a Q & A session in which you can ask questions of
employees from various departments.

To apply for this session, please fill out the application form
below and mail or fax it back to us. You can also register
online at www.zdgf.com. We are looking forward to seeing
you at our information session.

【その他の表現】
Those who wish to attend are asked to call or e-mail
to make a reservation.

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99.歓迎会のご案内

件名：新入社員歓迎会のご案内！
Subject:Welcome Party for New Staff Members!

We are going to hold a party for our new staff as follows.
Please RSVP by Monday. We encourage all of you to attend
and join us in welcoming the new members to our company.

【その他の表現】
We are going to throw a welcome party for Paul.

In order to get acquainted with our new members,
we will be holding a welcome party.

This will be an excellent opportunity to get to know
each other.

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100.送別会のご案内

件名：矢野恵美さん送別会のご案内
Subject:Farewell Party for Emi Yano

As you probably know, Emi Yano will be transferring to our
Osaka Branch. We will be throwing a farewell party to
express our gratitude for her great service during her time
here and wish her well in her new posting. The details of
the party are as follows：

【その他の表現】
We are throwing a casual going-away party.

We are planning on having a big sendoff party.

Let's celebrate the new stage of her career!

Please join me in wishing his every success in the
future and in thanking him for his valuable
contribution to our company.

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101.ビジネスランチ、ディナーへのお誘い

件名：スペインディナーのお誘い
Subject:Spanish Dinner Invitation

Would you be interested in having dinner with my staff
tomorrow night? We've made a 7：00 pm reservation at the
Spanish restaurant BAR. The cost will be approximately
6,000 yen per person. Hope you can join us!

【その他の表現】
I was wondering if you would like to go out for
lunch / dinner this Friday.

Would you like to get together sometime next
week?

How about going for a drink after work?

I hope you can make it!

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102.営業報告

件名：２００９年度営業報告概要
Subject:2009 Sales Report Summary

Despite the severe economic climate, we achieved robust
growth in revenues during the 2009 period due to a
dramatic streamlining of our business operations.

Sales Overview：
・Operation Rate 74%
・Total Sales 48 billion yen（23%↑）
・Operating Profit 7.5 billion yen （36%↑）
・Ordinary Profit 6.9 billion yen（31%↑）
・Net Profit 2.8 billion yen （52%↑）

Please see the attached document for further details.

【その他の表現】
This report provides the latest analysis of our total
sales.

We need to aggressively push forward with cost
reductions.

Please review the report and let me know if there
are any figures or points that need revision.

If you approve this report, I will then forward it to
the rest of the department.

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103.ミーティング内容の報告

件名：取締役会議の議事録
Subject:Minutes of the Board Meeting

The decision to withdraw from the Asian market was made
at the board meeting held on August 3. Attached are the
minutes from that meeting. If there is anything you would
like to add or change, please let me know.

【その他の表現】
I'm attaching a summary of today's meeting in
order to make sure we are on the same page.

I've summarized the major points below.

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104.出張報告

件名：米国出張概要（PPOシステムズ）
Subject:Visit Report-PPO Systems, US

Here is a summary of our recent business trip to the US：

Period： Feb. 10-18, 2009
Destination： PPO Systems Co. US
Purpose： New product introduction and technical
explanation
Result： Not successful due to the high price
Action： Reducing production costs and selling price should
be reexamined

【その他の表現】
If we reach an agreement on the price, I believe we
can get this account.

We are still negotiating the deal with them.

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105.イベント報告

件名：キャリアアップ・ワークショップ
Subject:Workshop on Career Improvement

I participated in the workshop on career improvement on
June 25. There was an active exchange of opinions among
all the participants, which was very interesting and helpful.
I'm attaching a brief summary of the event, which I hope
you find informative.

【その他の表現】
Any comments you have would be welcome.

I would very much appreciate your feedback.

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106.意見を主張する

件名：臨時営業戦略会議
Subject:Special Sales Strategy Meeting

In my opinion, we cannot expect to make significant
increases in either sales or profit this quarter as we've been
having an extremely hard time attracting new customers. So
I propose that we hold a special sales strategy meeting as
soon as possible to discuss ways we can overcome this
serious situation.

【その他の表現】
In my view, we can achieve our target without any
problem.

I would say his views are unrealistic.

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107.意見、決定、企画などに同意する

件名：就業規則改定案
Subject:Rules of Employment Proposed Amendment

I fully support a proposal to amend some parts of the rules
of employment. I also believe that they should be amended
in accordance with the circumstances of our company, which
continues to grow at a fast pace.

【その他の表現】
We are in agreement on the main points.

We are in total accord with you.

We can agree to your proposal under certain
conditions.

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108.意見、決定、企画などに反対する

件名：プロジェクトＡのあなたのアイデアについて
Subject:Your Ideas for Project A

I'm afraid I can't support your thoughts on Project A
because it would be impossible for us to secure the huge
budget necessary to carry out your ideas.

In any case, I appreciate your taking the time to present
your vision and I hope to hear other interesting ideas from
you in the future.

【その他の表現】
I have to oppose your proposal.

I studied your plan carefully and have found that it
is not feasible.

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109.職務内容追加の指示

件名：アンケート結果集計
Subject:Questionnaire Result

When you are finished with your current assignment, please
analyze the questionnaire and aggregate the results.

【その他の表現】
Can you submit a progress report on the project
every week?

Please keep the information updated on our
website.

Can you work overtime today?

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110.苦情対応の指示

件名：IH社向けの出荷状況
Subject:IH Shipment Status

Daliah from IH Co. called me this morning and said they
haven't received their order yet. Please contact our
distribution center immediately, track down the shipment
and then get back to me with the status.

【その他の表現】
Can you please conduct a thorough investigation to
determine the cause of this problem?

Please have the replacements shipped immediately.

Please process the refund as soon as possible.

Here is the list of tasks for you to complete.

Be sure to make a proper apology.

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111.緊急な仕事の指示

件名：［至急］飛行機とホテルの手配
Subject:［Urgent］Flight and Hotel Arrangement

I'm going to NYC tomorrow to attend an emergency
meeting. Please book a flight and hotel for me ASA

賛否の否に負けない力をもとう！

English

THE WILLARD

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